Do you wish to be a good coach or a great coach?
When most people think of the word “Coach” they immediately imagine someone on the sidelines screaming at their players to do a better job. But in business, a coach needs to have a completely different approach to help employees improve performance.
Let’s say you are training a group. What usually happens is most of the group understands learns and benefits from the information you have taught. Unfortunately, not everyone gets it. They are one who need coaching.
Counselling is helping someone explore and possibly resolve personal problems. Counselling is utilized if the employee isn’t performing. It’s for that special situation where training g and coaching haven’t worked where the employee is not willing or is unable to do the job.
The 4 C’s are
- Concurrence
- Content
- Commitment
- Congratulations or Continuation
Concurrence– Unless you and the trainee agree that there is a gap and he commits to the improvement, you won’t be able to coach.
Content– Identify the content that needs improvement, the coach and the employee need to agree on the content, the issue and the problem.
Commitment– The coach and the trainee once agrees, then commitment can be made to improve.
Congratulations– Give instructions on how to do right and if done, it’s time for the congratulations. Much coaching takes place to fill a perceived need. Formulate your plan and decide when you are going to do to your coaching.
Are you taking the right steps to coach?
Now you know a good coach can change the game, but a great coach can change a life.
So which one are you?
A good coach or a GREAT one.